If you’re like most people, it’s been a long time since you called your bank and an actual person said hello and was ready to help you. With the virtual extinction of the local grocery store, chances are good you don’t know the butcher’s wife and kids who didn’t go to school with your kids. And it’s likely that you don’t really know the guy that works on your car, your pipes, or your air conditioner. In a world that’s becoming ever more impersonal, that rare moment when you make a real connection with a real person seems remarkable. Want…
HenkinSchultzAugust 19, 2015
